Customer Support

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Customer Support

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The following Customer Support information is provided to help you obtain additional information on DataPro products and services.

 

Sales and general information

DataPro Direct Sales                (912) 923-3793

DataPro Main Fax                (912) 329-1838

DataPro Sales Email                sales@dproinc.com

WWW                www.dproinc.com                

(Monday through Friday 9 a.m. to 4 p.m. EST; Fax available 24 hours)

 

Technical Support

DataPro Technical Support Hotline                (912) 988-8316

(Monday through Friday 9 a.m. to 4 p.m. EST)

 

When you call DataPro Technical Support, please have your serial number handy and call from a phone next to your computer where ReportPro is installed.  Assisting you often requires access to ReportPro and/or your application that uses ReportPro.

 

Email Technical Support

DataPro Email Support                help@dproinc.com

 

When you email DataPro Technical Support, please include your serial number.

 

Technical Support for Your Customers

If you distribute an application that uses a ReportPro runtime library, please note that DataPro does not provide technical support for your customers.  Only registered users of ReportPro are entitled to technical support.  If one of your customers is having a ReportPro related problem, you must act as a liaison.  Please don't instruct your customer to contact us directly.  

 

Mailing Address

DataPro, Inc.

PO Box 6663

Warner Robins, GA  31095-6663

United States of America